Hyper Automate AI / Case studies
What changes when the busywork runs itself.
Five representative engagements across healthcare, finance, property, and e-commerce. Each one shows the problem, the workflow we built, the guardrails around it, and the numbers before and after.
Featured / Healthcare / AI Telephone Answer Service
Every call answered, 24 hours a day, across three practices.
A growing dental group was missing more than a third of inbound calls during peak hours. An AI receptionist now answers instantly, books and reschedules appointments, and hands urgent cases to the on-call team.
Read the case study2%
calls missed
+41
new-patient bookings per month
22 hrs
front-desk time returned each week
27%
of new bookings made out of hours
All case studies
5 engagements94%
of invoices processed touch-free
Invoice automation for a regional construction supplier
An accounts-payable team of three was keying every supplier invoice by hand and missing early-payment discounts. AI extraction, purchase-order matching, and approval routing now clear most invoices in under two minutes.
+63%
viewings booked
Lead qualification and viewing bookings for an estate agency
Property enquiries from portals, the website, and WhatsApp were waiting hours for a reply. An AI assistant now responds instantly, qualifies budget and timing, books viewings into negotiators' diaries, and hands hot leads to the right person.
68%
of tickets resolved automatically
Customer support automation for a direct-to-consumer homewares brand
Order status, returns, and product questions were burying a small support team. An AI agent connected to the store, the help desk, and the carrier now resolves 68% of tickets on first contact and passes the rest to people with full context.
18% → 6%
no-show rate
Booking, reminders, and waitlist automation for a physiotherapy network
Empty appointment slots were costing a clinic network thousands a week. Automated booking, smart reminders, and a self-serve waitlist now keep diaries full without adding reception staff.
How we work
The same approach behind every result.
These case studies are representative engagements. Client names are withheld and figures are rounded, but the workflows, guardrails, and outcomes reflect the work as delivered.
One workflow first
Each engagement starts with a single, measurable bottleneck rather than a platform rollout.
Humans stay in control
Approvals, escalations, and exceptions are designed in from day one, not bolted on later.
Measured before and after
We baseline the current process so every result on these pages is a comparison, not a guess.
Which of these sounds like your week?
Tell us where the time goes and we will map the first workflow worth automating.